BBI Digital Product Studio — Services
Services for building and running digital products
This page lays out what BBI Digital Studio delivers and how each service line is scoped. Read it as a fit check: if you can see your project in one or two of these sections, that is the conversation to start.
Six service lines, one delivery team. Web development, mobile apps, web design and UX/UI, AI solutions, IT consulting, staff augmentation — plus the integration and support work that keeps them running after launch.
Request a scoped estimateThe service lines at a glance
Each row is a separate engagement. Most projects start in one line and pull in a second when the data has to reach a system your team already runs.
Web development
Marketing sites, e-commerce, marketplaces, web apps
We build marketing sites, e-commerce stores, marketplaces, and web applications. A typical build covers front-end, backend, API design, and integration with the systems your business already runs, such as CRM, inventory, or billing.
Projects are scoped in phases so you see a working environment early, not only at the end. That means the first phase usually ends with something you can click through, test on real content, and show to the people who will use it daily.
For content-heavy sites we set up an editing workflow your team can use without calling a developer for every text change. If you already run a CRM, an inventory system, or a billing tool, the integration is planned into the build rather than patched on after launch.
What a scoped build covers
- Front-end and backend in one plan
- API design and third-party integration
- Editor workflows your team can run
- Phased delivery with an early working environment
Mobile app development
Native, cross-platform, and progressive web apps
Mobile work here spans native iOS and Android, cross-platform builds, and progressive web apps. The choice is a technical decision, and we make it with you.
Native fits when you need device features, store distribution, or offline reliability. Cross-platform fits when one codebase and faster iteration matter more than a platform-specific feel. We also plan the backend and account system the app depends on, since an app without its data layer is a shell.
Part of that planning is the release path: what ships first, which platform leads, and how updates reach users without a full re-submission every time. If a progressive web app covers your case, we will say so instead of building two native shells you do not need.
Web design and UX/UI
Interface systems, user flows, reusable components
Design covers interface systems, user flows, and the reusable components your product will grow into. We work from real content and real user tasks, then hand over a system your developers can extend.
If you already have a brand, we build inside it. If you do not, we define the structure first and the visual layer after. That order keeps the visual decisions tied to how the product is actually used, rather than to a mood board that has to be renegotiated during development.
Interface systems
Type scale, colour roles, spacing, and component states documented as one set your developers can extend without guessing at the next screen.
User flows
The paths people take through a form, a checkout, or an account setup, mapped before the screens are drawn so the layout has a job to do.
Reusable components
A working library rather than a flat mockup, so new features land inside the same visual language instead of drifting page by page.
AI solutions
Workflow first, model second
We apply AI where it removes a specific manual task: reading documents, classifying requests, searching a catalog, or assisting staff inside an internal tool.
Each proposal starts with the workflow, not the model. You get a clear picture of what the system can and cannot do before it goes near production data.
What we handle
- Reading and sorting incoming documents
- Classifying and routing support requests
- Searching a product catalog in plain language
- Assisting staff inside an internal tool
What stays with your team
- Decisions with legal or financial consequences
- Cases the model has not seen enough examples of
- Approval before anything reaches a customer
- Data your policy says cannot leave your systems
IT consulting
Assessment first, then a plan your team can act on
Consulting engagements map your current processes, identify where software is the bottleneck, and produce a plan your team can act on. This often overlaps with system integration, because new tools only help if they talk to your CRM and support workflows.
You can hire this as a standalone assessment or as the first phase of a build. The assessment usually ends with a short written plan: what to change first, what can wait, and which decisions need an owner on your side before anything is built.
If your team already has a clear backlog and only needs engineering hands, this step is usually skipped and we move straight to staff augmentation or a scoped build.
Staff augmentation
Developers and designers inside your team
When you need engineering capacity rather than a fixed-scope project, we add developers or designers to your existing team. They work under your process and your tools.
This suits companies with an in-house product owner who needs to move faster without running a full recruitment cycle. You keep the roadmap; we fill the seats and follow your stand-ups, branch rules, and review habits.
System integration and CRM
So leads and tickets do not sit in an inbox
Websites and apps create value when the data reaches the people who act on it. We connect forms, orders, and accounts to CRM and support systems so leads and tickets do not sit in an inbox.
Integration work is planned as part of the project scope, not bolted on afterward. In practice that means deciding which system is the source of truth for each record, how failures are surfaced, and who is alerted when a connection drops, before any code is written.
How scoping works
Every engagement starts with the same question: what has to be true for this project to count as finished? From there we define phases, deliverables, and what we need from your side.
Estimates are built from that scope, so a change in requirements is a conversation, not a surprise invoice. That single rule is what keeps most projects calm: the scope is written down, the phases are visible, and any move outside them is agreed before the work starts.
Step one
Define finished
A short written statement of what the project must do to be considered done, agreed before any estimate is written.
Step two
Split into phases
Each phase has its own deliverable and its own review, so you can pause, re-prioritise, or stop between them.
Step three
Name what we need
Access, content, and decisions listed up front, because most delays come from these rather than from the build itself.
Maintenance and support
Launch is a milestone, not the end
We offer ongoing support for updates, dependency upgrades, and small feature work. Some clients keep a monthly arrangement; others come back per task.
Either way, you know who to contact and what the response looks like. Support covers security updates and dependency upgrades that keep a running product stable, plus the small feature requests that accumulate once real users are on the system.
Questions before you write
The four that come up most often when a team is deciding whether to start a conversation.
Can you work with our in-house developers?
Yes. We can lead the build, handle design and architecture while your team implements, or join as augmented capacity.
Do you build e-commerce?
Yes, including catalog, checkout, and integration with inventory or CRM systems.
Do you offer both design and development?
Yes, and most projects use both. You can also hire them separately if you have one side covered.
What does an AI engagement include?
A workflow assessment, a prototype where useful, and a clear statement of what the system handles and where a human stays in the loop.
Two ways to keep going
If one of these service lines looks like your project, send a short description of what you are trying to ship and we will come back with a scoped estimate and the questions we still need answered.
If you would rather see the work first, our case studies show how similar engagements were scoped, phased, and handed over.
Studio hours — Monday to Friday, 9:00 AM to 6:00 PM